ABDULRAHEEM OLAYINKA ABDULGANIYU

Currently serving as an IT Support Graduate Trainee, resolving hardware/software issues and ensuring high client satisfaction.

• Troubleshot hardware/software issues, achieving an average resolution rate of 75% without escalation, significantly improving system uptime.
• Achieved an 80% monthly average client satisfaction score, demonstrating commitment to high-quality service delivery.
• Performed critical data recovery operations, ensuring business continuity and minimizing data loss.
• Prepared and presented daily operational reports to management, providing actionable insights into IT performance.

Coordinated projects for Dami-Kuti Foundation, managing schedules, resources, and stakeholder communication to achieve program objectives.

• Coordinated project schedules, resources, and equipment, ensuring timely and efficient project execution.
• Ensured outreach initiatives met audience satisfaction, enhancing community engagement and program success.
• Supervised all project activities, maintaining oversight and ensuring alignment with strategic goals.
• Liaised with management on logistics, optimizing resource allocation and operational flow.
• Communicated ongoing project progress and future plans to management, facilitating transparent decision-making.

Assisted in project coordination for Mental Health Initiative, focusing on communication, presentation development, and logistical support.

• Designed, formatted, and updated PowerPoint presentations for key meetings, enhancing communication clarity and professionalism.
• Managed social media handles to effectively convey messages to the audience, increasing outreach and engagement.
• Ensured all equipment was ready prior to program commencement, guaranteeing seamless event execution.
• Organized weekly team meetings, fostering collaboration and efficient information exchange within the organization.

As a Data Analyst at Fantech Institute, transformed raw data into actionable insights and supported informed decision-making for various projects.

• Transformed raw data into meaningful information, enabling stakeholders to make informed decisions.
• Analyzed data to identify key metrics, directly facilitating informed decision-making processes.
• Designed comprehensive research questionnaires, contributing to robust data collection strategies.
• Managed document conversion into various formats (PDF, DOC, XLS, CSV), ensuring data accessibility and compatibility.
• Utilized Microsoft Suite to resolve numerous issues, improving operational efficiency and data handling.

Managed daily operations at Ajirerin Filling Station, overseeing sales, staff, and regulatory compliance to ensure smooth business flow.

• Managed day-to-day sales records, ensuring accurate financial tracking and comprehensive reporting.
• Reported daily company status to the Managing Director, providing critical insights for strategic decision-making.
• Ensured 100% staff adherence to safety protocols and organizational rules, minimizing risks and maintaining compliance.
• Implemented and enforced organizational rules and regulations, fostering a disciplined and productive work environment.